Return & Refund Policy

Return & Refund Policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our policy below.

Return Eligibility

Products may be returned if:

• The return request is submitted within a day of delivery.
• The item is unused, unwashed, and in its original condition.
• Original packaging, tags, accessories, and invoice are included.
• The product is not listed as non-returnable.

Non-Returnable Items

The following items are generally not eligible for return unless defective or required by applicable law:

• Personal care products
• Customized or personalized items
• Gift cards
• Downloadable digital products
• Clearance or final sale items

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within a day of delivery with photographs of the product and packaging. We will review your request and arrange a replacement, exchange, or refund where appropriate.

Refund Process

Once the returned product is received and inspected, we will notify you of the outcome.

Approved refunds will be processed to the original payment method within 1 Day.

Bank or payment provider processing times may vary.

Exchanges

If you wish to exchange a product for a different size, color, or replacement, please contact our customer support team. Exchanges are subject to stock availability.

Return Shipping Costs

• If the return is due to our error or a defective product, we will bear the return shipping cost.
• For customer-initiated returns, return shipping charges may be the customer’s responsibility unless otherwise stated.

How to Start a Return

Please contact us with:

• Order Number
• Name
• Reason for Return
• Photos (if applicable)

Email: [EMAIL ADDRESS]

We will provide further instructions after reviewing your request.